Privacy policy
This policy is intended to inform you how we at www.craftschoolofdesign.com, (hereinafter “Craft” or “we/us/our”) collect and use information provided by visitors to our website (located at www.craftschoolofdesign.com, hereinafter, our “Website”), by people who register at our Website, by students who enroll in our courses, by anyone who contracts for or purchases any of our products or services, and by individuals who communicate with our Website via e-mail or otherwise (collectively, “you/your”).
By visiting our Website, viewing its contents, registering on our Website, enrolling in our courses, purchasing our services or products and/or communicating with us via e-mail or otherwise, you are consenting to the terms of this Privacy Policy along with the terms of service set forth on our Terms & Conditions page (located at www.craftschoolofdesign.com/privacy-terms).
All information and data that we receive from or about you, such as (but not limited to) your name, address, geographic location, e-mail address(es), IP address, user names, passwords, course selections, product and service purchases, transaction and payment information and communications are governed by this Privacy Policy. This Privacy Policy does not apply to third-party sites from which you may access our Website or access any of the materials on our Website.
If you do not wish to consent to the terms of this Privacy Policy or our Terms & Conditions, please do not use or otherwise visit our Website, register on our Website, enroll in our courses, or purchase any of our products or services.
We may collect and process your personal data in the following circumstances:
Not all of the information we collect may be personally identifiable. We do, however, track and record user sessions to improve the site experience for our users. We use various tracking software to do so including Google Analytics. Such tracking software may change as technology improves.
Our Website and the materials and services provided through our Website are not intended for children or those under the age of 16. If someone under the age of 16 wishes to use our Website, that individual is responsible for obtaining the consent from that individual’s parents or legal guardians.
We use information that we gather from you in the following ways:
By visiting our website, providing us your e-mail address, signing up for our newsletter, registering for an account, ordering products or services from us or otherwise providing your personal information to us, as set forth above (under Collection of Information), you are consenting to receiving communications from us regarding our services and materials. You may opt out of receiving these communications at any time by following the instructions set forth in those communications
We will share information provided by you to third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or otherwise disseminate personal date or information except as set forth below:
Not all of the information we collect may be personally identifiable. We do, however, track and record user sessions to improve the site experience for our users. We use various tracking software to do so including Google Analytics. Such tracking software may change as technology improves.
Our Website and the materials and services provided through our Website are not intended for children or those under the age of 16. If someone under the age of 16 wishes to use our Website, that individual is responsible for obtaining the consent from that individual’s parents or legal guardians.
You may ask us to delete some or all of the information you shared with us, provided, however, that we are not required to maintain that information as part of any commercial transaction or contract entered into between us. For example, we may need to maintain records of credit card transactions or products or services purchased by you from us for a period of time in the event any dispute or other occasion arises whereby that information may be required by third-parties or government entities.
You may request that we delete information provided by you to us by using the contact page on this website.
If you believe that we have inaccurate or incomplete information about you, you may request an update to your information by using the contact page on this website.
You may request that we limit the use of your information to only that information required for us to conduct any transactions in which you engage with us. For example, you may request that we discontinue sending e-mails or newsletters to you about upcoming courses or other information regarding our products and services. You may opt-out from these communications by using the contact page on this website as well as following the instructions on the communications themselves.
Unless you request that we delete information provided by you, we will maintain that information for a reasonable period of time in the event that you choose, in the future, to purchase our products or services. For example, you may complete one of our courses, and not find an additional course to be of interest to you at present; however, we may introduce a course in the future in which you may wish to enroll. By maintaining your information, we make the enrollment process easier, as well as allowing us to provide a history to you of courses in which you previously enrolled.
To maintain the integrity of our Website and the information you provide to us, we may copy that information to a secondary information storage device (AKA back-up). In the event that you request that we delete your information, we will also delete it from our back-up data storage to the extent that it is commercially reasonable to do so. Nevertheless, we do not access our back-up storage except under circumstances where data from our primary storage has been compromised (such as may occur during power surges or other situations where our primary storage may be damaged).
Our website uses cookies to enhance our users’ experience with our website. Cookies are small packets of information placed on your device when you visit our website and/or engage in transactions with us. Cookies help us to tailor your experience to you as an individual user, allow us to recognise your when you re-visit our website, and assist us in keeping your account secure. By visiting our site and engaging in our services and/or purchasing our products, you are agreeing to the use of cookies and similar technologies for the purposes set forth in this policy. You can learn more about cookies by following these links: https://en.wikipedia.org/wiki/HTTP_cookie
Our website follows industry custom and practice with respect to the types of cookies we use and the technology inherent in the cookies we choose. The types of cookies we use will change as the technology and utility behind them advance Our use of cookies allows us to display advertising intended to be more relevant to our users as well as to identify return visitors to our website. We may also use cookies to collect aggregate data to help us improve the products and services we provide. We do not provide any of your personal information to advertisers without your consent.
You may control the use of cookies by us and other websites through your browser settings. Most browsers will allow you to turn off cookies. Our website, however, may not function as intended or provide you with as satisfying an experience should you choose to do so. Most browsers will also allow you to review and delete cookies, including those originating from our website. You should consult with your browser’s setting and help page to learn how to control cookies on your particular browser.
Periodically we will update our Privacy Policy as technological, business and regulatory changes occur. We will notify you of changes to our Privacy Policy by posting the new Privacy Policy on our Website, accessible on a link from our homepage, or directly at www.craftschoolofdesign.com/privacy-terms. We will also send you an e-mail to the e-mail address provided by you to us notifying you that an updated Privacy Policy is available for review on our Website. You consent to receive such e-mails and agree to keep us informed of any changes to your preferred e-mail address.
Terms & conditions
All visitors (hereinafter, “User(s)”, “You” or “Your”) to our Platforms are subject to the terms, conditions and notices set forth in these Terms and Conditions (the “Terms & Conditions”). Purchasers of Our products or subscribers to Our services may be subject to additional rules applicable to such transactions. These Terms & Conditions may be amended from time-to-time.
By using Our Platforms, purchasing Our products (physical and/or digital) or subscribing to Our services, You accept these Terms & Conditions and agree to comply with all of its provisions.
If You do not wish to accept these Terms & Conditions, DO NOT USE OUR PLATFORMS, PURCHASE OUR PRODUCTS OR SUBSCRIBE TO OUR SERVICES.
You agree to the terms of our Privacy Policy set forth at www.craftschoolofdesign.com/privacy-terms and as may be amended from time-to-time.
We provide products in the form of physical goods and downloadable digital products. We also provide access and subscriptions to courses and course materials. Collectively, we refer to our products, services, courses, and subscriptions as “Our Products.” All purchasers of any of Our Products agree to the following conditions for any paid transaction with us (hereinafter, “Payment Terms”). You warrant and represent that you are authorised to use any payment method you provide to us (such as PayPal accounts or credit cards). You agree to indemnify us against losses we may sustain as a result of any breach of this warranty. We use third-party vendors to process payments for Our Products. These vendors are currently Stripe. Visit to view these vendors’ specific privacy policies and terms and conditions. Our Privacy Policy applies only to data over which We have control.
Our Products that are sold and distributed in a digital format are refundable within 14 days of purchase, including any subscriptions for a series of courses or memberships in any discussion groups or other online communities.
When a course is bought on pre-order, a refund can be requested within 14 days of the purchase.
When a ready-to-watch course is bought, a refund can be requested within 14 days.
If the user has viewed over 40% of the course, no refunds will be given.
To request a refund please give a reason for your request so we can understand your decision and can improve the quality and the experience of the course.
Our Products that are physical goods (“Physical Products”) are refundable if returned to Us in unused condition within 30-days following delivery to You. Physical Products must be in the same condition in which You received them and must be returned in the same packaging with any labels remaining (not removed). You are responsible for the costs of any shipping for any returns. Within 30 days following receipt of any returned Physical Product, we will issue a refund of the purchase price of the Physical Product via the same payment method that was used to purchase the Physical Product. All shipping costs are not refundable and remain Your responsibility.We reserve the right to change the costs of our Products at any time. Please check with our Platforms for the latest pricing.
Users of Our Platforms understand and agree that Our Platforms may only be used for lawful purposes and in accordance with these Terms & Conditions.
Users of Our Platforms represent that You are of legal age and capable of forming a binding contract with Us. These Terms & Conditions are a binding contract.
Prohibited Conduct. Users of Our Platforms understand and agree that You will not engage in any of the following conduct (collectively, “Prohibited Conduct”).
Links to our Platforms. You may provide links to the home page of Our Platforms, but not to any other content within Our Platforms. You may not provide links that frame Our content. You may not provide links in a manner that may damage Our reputation or that might indicate any form of association with Us or endorsement by Us.
Ownership. You agree that any content submitted by You at anytime to or through any of Our Platforms (hereinafter, “Submitted Content”) becomes Our sole and exclusive property. Submitted Content includes, but is not limited to, questions, comments, e-mails, chats, messages or other writings, photographs, audio and/or video recordings, and all other content in any medium of expression. In the event that these Terms & Conditions, in the applicable jurisdictions, do not convey all rights to any Submitted Content, then you hereby grant to us a non-exclusive, royalty-free, perpetual, transferable, and sub-licensable license to copy, transmit, use, create derivative works from or otherwise exploit all Submitted Content. You hereby waive any moral rights (Droit Moral) you may have to such Submitted Content and agree that You waive any claims You may have under any theory of law or equity regarding Our use in any manner of any Submitted Content. In addition, all Submitted Content is deemed to be, and warranted by You to be, non-confidential and non-proprietary. By providing Submitted Content, You agree that We may use, disclose or otherwise exploit the Submitted Content in any manner. You also agree that We are not responsible for the conduct of other uses of Our Platforms or any third parties with whom You or We share Your Submitted Content.
Prohibited Content. Submitted Content shall not contain any of the following (hereinafter, “Prohibited Content”) and You agree not to submit any of the following Prohibited Content:
Submissions that promote any commercial activity other than commercial activity provided through Our Platforms.
Submissions that are illegal, promote or advocate illegal activity or otherwise violate the criminal or civil laws of any jurisdiction.
Submissions that are libelous, slanderous, defamatory, abusive, offensive, inflammatory or otherwise objectionable.
Submissions that are intended to harass, vilify or annoy any third-party.
Submissions that are discriminatory against any individual on the basis of any personal characteristics.
Submissions that are indecent, pornographic or otherwise contain sexually explicit material or language.
Submissions that infringe on any copyright, trademark, patent, trade secret or other intellectual property or other rights of any third party.
Submissions that infringe on the personal rights of any individual including, but not limited to, any rights of privacy or publicity.
Submissions that purport to originate from any individual or entity other than the individual actually submitting the content.
Termination of Access. We reserve the right to suspend, restrict or revoke access to our Platforms to any User at any time in the exercise of Our sole discretion.
Cooperation with legal process. We reserve the right to assist law enforcement in the investigation of any crime or occurrence and to cooperate with any legal process in the exercise of Our sole discretion.
From time-to-time, We may offer events in which attendees of Our events may interact with one-another and/or with Our staff and/or with Our invited guests. If You attend or participate in any of these events, whether by attending in person or through any of Our Platforms, You agree to the following terms and conditions. If You do not agree, do not attend these events.
You agree to indemnify and hold harmless Craft School of Design, its licensors, licensees, affiliates or partners, and the officers, directors, shareholders, equity-holders, members, employees, agents or attorneys of same, from and against any claim arising from or related to Your breach of these Terms & Conditions and/or Your Prohibited Conduct and/or Your Prohibited Submissions.
From time-to-time as Our Platforms and Our Materials evolve, we will update our Terms & Conditions and Privacy Policy. You agree to confirm that You have read and understood our most up-to-date Terms & Conditions and Privacy Policy prior to each occasion in which you access Our Platforms and Our Materials. We will post the date on which Our Terms & Conditions and Privacy Policy have been updated at the top of Our Terms & Conditions and Privacy Policy. We are under no obligation to provide you an e-mail or other notice regarding any updates to Our Terms & Conditions or Privacy Policy. Your continued access to Our Platforms and Our Materials constitutes consent to, and agreement with, these changes.
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